Cephas Care Ltd Domiciliary Care Agency

Ipswich, IP4 · Established 06/0 · Operated by Cephas Care Limited

A CQC-regulated home-care provider serving Ipswich, registered since 06/0. Rated Requires improvement at its most recent CQC inspection (23/12/2022).

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What the CQC found

The five questions inspectors ask, and how Cephas scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff recruitment processes included references and DBS checks for newly appointed staff.”
CQC inspection report, Feb 2025

“People's oral health needs had been assessed and care plans set out support levels for oral care.”
CQC inspection report, Feb 2025

“People were supported to maintain relationships with friends and family with arrangements reflecting individuality.”
CQC inspection report, Feb 2025

Inspection history

The trajectory matters as much as the latest rating.

Feb 2025
Inadequate
Cephas Care Ltd Domiciliary Care Agency was rated Inadequate overall following an April–May 2022 inspection, with breaches of Regulations 9, 10, 11, 12, 13, 17 and 18 identified across risk management, medicines, staffing, safeguarding, consent, dignity, perso…
Dec 2022
Requires improvement
Cephas Care Ltd improved from Inadequate to Requires Improvement across all five key questions following a new management team taking over, with previous regulatory breaches in Regulations 9, 10, 11, 12, 13, 17 and 18 all remedied. Significant work remains to…
Jul 2022
Requires improvement
Cephas Care Ltd Domiciliary Care Agency was rated Requires Improvement overall, deteriorating from Good due to recurring medicines management failures and a breach of Regulation 17 (Good Governance). Responsive remained Good, with person-centred care, accessib…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Cephas does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP4 5HT in Ipswich. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP4

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