South Tees Home Support Service

Middlesbrough, TS2 · Established 25/1 · Operated by Middlesbrough Borough Council

A CQC-regulated home-care provider serving Middlesbrough, registered since 25/1. Rated Good at its most recent CQC inspection (29/01/2020).

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What the CQC found

The five questions inspectors ask, and how South scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager submitted required notifications to CQC in a timely way.”
CQC inspection report, Mar 2023

“Staff spoke positively about leadership, culture and values of the service.”
CQC inspection report, Mar 2023

“Strong multi-agency working and community links, including fortnightly multi-agency panel and links with OTs and SLTs.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Requires improvement
South Tees Home Support Service was rated Requires Improvement overall following a January 2019 inspection, with one breach of Regulation 17 identified due to ineffective governance systems failing to monitor and record staff training and quality assurance. St…
Mar 2023
Good
South Tees Home Support Service, a domiciliary care agency supporting eight children and young people with disabilities, was rated Good across all five key questions at this January 2020 inspection. The service had successfully addressed the previous Regulatio…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What South does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TS2 1JP in Middlesbrough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TS2

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