Requires improvement

Lindum Court

Doncaster, DN9 · Established 07/1 · Operated by Plenus Care Ltd

A CQC-regulated home-care provider serving Doncaster, registered since 07/1. Rated Requires improvement at its most recent CQC inspection (Dec 2023).

What the CQC found

The five questions inspectors ask, and how Lindum scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“People and relatives gave consistently positive feedback about care quality and the home environment.”
CQC inspection report, Aug 2023

“Positive, open and person-centred culture with high staff morale.”
CQC inspection report, Aug 2023

“The provider operated within the MCA legal framework with appropriate DoLS authorisations.”
CQC inspection report, Aug 2023

Inspection history

Aug 2023
Requires improvement
Lindum Court requires improvement overall due to breaches in good governance (Regulation 17), including absent incident recording systems and inconsistent safeguarding reporting. Strengths include safe medicines management, effective infection control, good st…
Oct 2021
Requires improvement
Lindum Court received an overall rating of Requires Improvement, with Well-led rated Inadequate following breaches of Regulations 12 and 17, driven by persistent environmental hazards, poor infection control and ineffective governance that had not been address…
Oct 2021
Good
Lindum Court achieved an overall Good rating following significant improvements since a previous inspection that identified breaches of Regulations 12 and 17. The Well-led domain was rated Requires Improvement as sustained, consistent improvement over time had…
Jan 2021
Requires improvement
Lindum Court required improvement in three of five key areas, with principal concerns around unlocked unsafe storage areas, staff appraisals not completed since 2012, and insufficiently robust internal audit processes. Caring and responsive domains were rated…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at DN9 1RL in Doncaster. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DN9

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