Operated by Plenus Care Ltd

Lindum Court

Requires improvementRated 8 Dec 2023Home care · Doncaster

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

Note12 Aug 2023
People and relatives gave consistently positive feedback about care quality and the home environment.
Note12 Aug 2023
Positive, open and person-centred culture with high staff morale.
Note12 Aug 2023
The provider operated within the MCA legal framework with appropriate DoLS authorisations.
Note12 Aug 2023
People had timely access to health and social care professionals with good outcomes.
Note12 Aug 2023
Staff received regular supervision, appraisals and a thorough induction.
Note12 Aug 2023
Staff training was up to date including specialist areas such as diabetes, pressure ulcers and sepsis.

Note30 Oct 2021
Medicines management
Note30 Oct 2021
Staffing levels and recruitment
Note30 Oct 2021
Safeguarding people from abuse
Note30 Oct 2021
Safe care and treatment (Regulation 12) — environment, infection control and hazard management

Note30 Oct 2021
Staff engagement and organisational culture
Note30 Oct 2021
Registered activity compliance and regulatory understanding
Note30 Oct 2021
Good governance (Regulation 17) — quality monitoring and auditing

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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