Connect 2 Flexicare Head Office

Aylesbury, HP19 · Established 01/0 · Operated by Connect 2 Flexicare Limited

A CQC-regulated home-care provider serving Aylesbury, registered since 01/0. Rated Good at its most recent CQC inspection (28/04/2023).

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What the CQC found

The five questions inspectors ask, and how Connect scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager was visible, approachable and had proactively identified areas for improvement, including additional management recruitment.”
CQC inspection report, Apr 2023

“Complaints were responded to in a timely manner and people felt confident raising concerns.”
CQC inspection report, Apr 2023

“Individual communication plans were in place and staff demonstrated good awareness of communication needs.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Good
Connect 2 Flexicare Head Office achieved an overall Good rating across all five key questions in this focused KLOE inspection covering safe, effective and well-led domains. Minor record-keeping gaps were identified around mental capacity assessments for restri…
Jan 2020
Good
Connect 2 Flexicare received a Good rating across all five key questions at its first inspection following registration in February 2017. The only identified improvement area was the absence of formal recorded supervisions, which the registered manager acknowl…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Connect does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HP19 8HL in Aylesbury. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HP19

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