Yorkshire Homecare Limited

GoodRated 7 Nov 2023Home care · Leeds

Request a quote →+ Add to comparison

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Other

Note29 Mar 2024
Provider worked effectively in partnership with health and social care professionals to meet people's needs.
Note29 Mar 2024
Positive person-centred culture with relatives reporting high satisfaction and willingness to recommend the service.
Note29 Mar 2024
Registered manager demonstrated good governance, carrying out quality review checks and acting on lessons learnt.
Note29 Mar 2024
Safe recruitment practices in place including DBS checks; enough staff to meet people's needs.
Note29 Mar 2024
Safeguarding systems were strong; registered manager routinely sought advice from the local authority safeguarding team.
Note29 Mar 2024
Staff received thorough induction, shadowing, ongoing training, competency checks, supervision, and appraisals.
Note29 Mar 2024
Robust risk assessments and individualised care records provided staff with clear guidance to reduce risk.
minorcare_planning29 Mar 2024
People's needs and choices were not always assessed before they started using the service. However, the registered manager had taken action to address this when they came into post.
minorconsent_capacity29 Mar 2024
we highlighted concern where a best interest decision may have been required for one person. The registered manager took immediate action to resolve this.
minormedication_management29 Mar 2024
provider was having some technical problems with their newly implemented electronic care recording system, this impacted on some instances of medication administration recording...these needed to be m…