Note21 Feb 2023
Service exited Special Measures having resolved all four prior regulatory breaches
Note21 Feb 2023
Registered manager implemented detailed risk assessments immediately after inspection feedback
Note21 Feb 2023
Provider demonstrated duty of candour and open culture; lessons learnt shared with staff
Note21 Feb 2023
Robust audit programme covering accidents, incidents, safeguarding, care plans and risk assessments
Note21 Feb 2023
Regular supervisions held every three months and ad hoc when issues arose
Note21 Feb 2023
Staff received training on safeguarding, medicines management, and infection control
Note21 Feb 2023
Safe recruitment practices in place including DBS checks and references
Note21 Feb 2023
Sufficient staff deployed to meet individual needs; staff arrived on time and stayed the allocated amount of time
minorcare_planning21 Feb 2023
not all strategies were recorded fully. For example, when a risk assessment stated a person was at risk from crossing the road the strategies did not detail what staff should do.
Note13 Oct 2022
No longer in breach of Regulation 19 (Fit and proper persons employed) or Regulation 17 (Good governance)
Note13 Oct 2022
Revised risk assessments in place including for transporting children and water temperature testing
Note13 Oct 2022
New electronic rota system with barcode scanning to time-stamp carer arrival/departure and flag missed visits
Note13 Oct 2022
Provider and senior staff undertook safer recruitment training delivered by the local authority
Note13 Oct 2022
External vetting company sourced to undertake all DBS checks
Note13 Oct 2022
Improved recruitment procedures including identification scanner, photograph at interview, and Home Office right-to-work checks
moderatestaff_competency13 Oct 2022
no new staff had been employed at the service since the previous inspection. We were therefore unable to monitor the effectiveness of the new processes
moderategovernance13 Oct 2022
New systems and processes were in place to support the provider to have effective oversight of the quality and safety of the service. These had not yet been embedded