Care Outlook (Crawley)

Crawley, RH10 · Established 03/1 · Operated by Care Outlook Ltd

A CQC-regulated home-care provider serving Crawley, registered since 03/1. Rated Requires improvement at its most recent CQC inspection (Sept 2021).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People in Brighton and Hove were generally happy with their care and felt treated with kindness.”
CQC inspection report, Jun 2022

“Staff felt supported in their roles and demonstrated good understanding of safeguarding.”
CQC inspection report, Jun 2022

“Staff recruitment had improved since last inspection, with employment histories and references checked appropriately.”
CQC inspection report, Jun 2022

Inspection history

The trajectory matters as much as the latest rating.

Jun 2022
Requires improvement
Care Outlook (Brighton and Hove) was rated Requires Improvement overall following a focused inspection in May 2021, with breaches of Regulation 9 (person-centred care) and Regulation 17 (good governance) identified. Key failures centred on unpredictable and la…
Oct 2021
Good
Care Outlook (Brighton and Hove) is a domiciliary care agency rated overall Good at this inspection, with four of five key questions rated Good. The sole area requiring improvement relates to recruitment procedures, where verbal references were accepted before…
Jan 2021
Good
Care Outlook (Brighton and Hove) was rated overall Good following its July 2015 announced inspection, with care that was largely safe, effective, caring, responsive and well-led. The Safe domain was rated Requires improvement due to incomplete recruitment reco…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH10 6AS in Crawley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH10

Comparable agencies nearby

Home Instead Senior Care Crawley

Run by 2nd Family Limited

Good0.1 km awayWest Sussex

Registered manager: De Chickera, Gonsalukoralage

Metro Homecare Limited

Run by Metro Homecare Ltd

Good0.1 km awayWest Sussex

Registered manager: Iqbal, Asad

Transforming Support (Sussex)

Run by Transforming Support (Sussex) Ltd

Not rated0.1 km awayWest Sussex

Registered manager: King, Denise

Like the look of Care? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →