Abbey Care Solutions Ltd

Waltham Abbey, EN9 · Established 17/1 · Operated by Abbey Care Solutions Limited

A CQC-regulated home-care provider serving Waltham Abbey, registered since 17/1. Rated Good at its most recent CQC inspection (19/04/2023).

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What the CQC found

The five questions inspectors ask, and how Abbey scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff felt supported, with access to supervision and a responsive management team.”
CQC inspection report, Apr 2023

“Registered manager responded promptly to inspection feedback, immediately booking reviews for people with concerns about call times.”
CQC inspection report, Apr 2023

“Positive culture with strong person-centred care and high satisfaction from professionals, including being described as 'one of the best care companies'.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Good
Abbey Care Solutions Ltd received a Good rating across both inspected key questions (Safe and Well-led) following a focused inspection triggered by concerns about missed calls, medicines management and staff training. No evidence of harm was found; minor issue…
Jan 2021
Not rated
Oct 2019
Not rated
Mar 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Abbey does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at EN9 1NP in Waltham Abbey. Service area not formally published; we recommend asking the agency directly when requesting a quote.

EN9

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