Operated by Community Rehabilitation Management Limited

Community Rehabilitation Management

GoodRated 22/12/2025Home care · Chesterfield

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note2 Jul 2019
Respecting and promoting people's privacy, dignity and independence
Note2 Jul 2019
Supporting people to express their views and be involved in making decisions about their care
Note2 Jul 2019
Ensuring people are well treated and supported; equality and diversity

Note2 Jul 2019
Ensuring consent to care and treatment in line with law and guidance
Note2 Jul 2019
Staff working with other agencies to provide consistent, effective, timely care
Note2 Jul 2019
Supporting people to eat and drink enough to maintain a balanced diet
Note2 Jul 2019
Staff support: induction, training, skills and experience
Note2 Jul 2019
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note30 Oct 2021
Previous recruitment regulation breach fully remediated by time of this inspection
Note30 Oct 2021
Specialist communication aids and equipment (Makaton, light writer, adapted cutlery) used to promote independence
Note30 Oct 2021
Staff understood and applied the Mental Capacity Act 2005 principles in daily practice
Note30 Oct 2021
Continuous service improvement evidenced by improvements to recruitment, training, supervision and communication since last inspection
Note30 Oct 2021
Effective communication with external health professionals, rated '100%' by one professional
Note

Note2 Jul 2019
Improving care quality in response to complaints or concerns
Note2 Jul 2019
Planning personalised care to meet people's needs, preferences, interests and give them choice and control

Note2 Jul 2019
Working in partnership with others
Note2 Jul 2019
Continuous learning and improving care
Note2 Jul 2019
Engaging and involving people using the service, the public and staff
Note2 Jul 2019
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note2 Jul 2019
Planning and promoting person-centred, high-quality care and understanding duty of candour