Good

Wirral Mind

Wirral, CH41 · Established 27/0

A CQC-regulated home-care provider serving Wirral, registered since 27/0. Rated Good at its most recent CQC inspection (22/03/2018).

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What the CQC found

The five questions inspectors ask, and how Wirral scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered provider notified CQC of incidents as required by law.”
CQC inspection report, Oct 2021

“A complaints process was in place including an easy read version; no complaints had been received at time of inspection.”
CQC inspection report, Oct 2021

“Sufficient staffing levels were maintained and people received one-to-one care where required.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Wirral Mind, a domiciliary care service supporting people with learning disabilities and mental health needs, was rated Requires Improvement overall following an October 2016 inspection, with a regulatory breach under Regulation 18 due to the loss of staff rec…
Jan 2020
Good
Wirral Mind's domiciliary care service was rated Good across all five key questions at its January 2018 inspection, with a previous breach around staff recruitment successfully remediated. The service demonstrated strong person-centred care, safe medication ma…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Wirral does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CH41 5DL in Wirral. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CH41

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