Livingstone Health Care Limited

Barking, IG11 · Established 21/0

A CQC-regulated home-care provider serving Barking, registered since 21/0. Rated Requires improvement at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Livingstone scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“A complaints procedure was in place and complaints had been investigated with relevant actions taken.”
CQC inspection report, Jan 2024

“The service worked in partnership with health professionals and local authorities to support people's health needs.”
CQC inspection report, Jan 2024

“Incident and accident records were maintained with actions taken, supporting lesson learning.”
CQC inspection report, Jan 2024

Inspection history

The trajectory matters as much as the latest rating.

Jan 2024
Requires improvement
Livingstone Health Care Limited was rated Requires Improvement overall at this September 2023 inspection, down from Good in 2021, with breaches of Regulations 12, 17 and 18 identified relating to unsafe medicines management, inadequate risk assessments, late o…
Oct 2021
Requires improvement
Livingstone Health Care Limited improved from Inadequate to Requires Improvement following a focused inspection of effective, responsive and well-led domains, with all three key questions rated Good. The overall rating remains Requires Improvement as safe and…
Oct 2021
Inadequate
Livingstone Health Care Limited received an overall Inadequate rating at its first inspection, with three key questions rated Inadequate and enforcement Warning Notices issued for breaches of Regulations 12 and 17 relating to unsafe medicines management and sy…
Jul 2021
Good
A focused inspection of Safe, Caring and Well-Led found all three key questions rated Good, representing an improvement from the previous Requires Improvement overall rating. The service demonstrated sustained progress following earlier breaches of Regulations…
Oct 2020
Insufficient evidence to rate
This targeted inspection of Livingstone Health Care Limited found that the provider had met the requirements of Warning Notices for Regulation 12 (Safe care and treatment) and Regulation 17 (Good Governance), with sufficient improvements made in medicine manag…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Livingstone does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IG11 8BB in Barking. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IG11

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