Northwest Domiciliary Agency

Ormskirk, L40 · Established 23/0 · Operated by Potensial Limited

A CQC-regulated home-care provider serving Ormskirk, registered since 23/0. Rated Good at its most recent CQC inspection (Apr 2026).

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What the CQC found

The five questions inspectors ask, and how Northwest scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“External quality award accreditation demonstrating third-party validation of service quality.”
CQC inspection report, Jan 2021

“Information provided in accessible formats including pictograms and audio tapes.”
CQC inspection report, Jan 2021

“People supported to maintain independence, community links, hobbies, voluntary and paid work, and religious activities.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of assessment: 11 February 2026. Northwest Domiciliary Care is a care at home service, currently registered to support 5 people. The service supports people with learning disabilities or autistic spectrum disorder, and people with mental health needs. The…
Jan 2021
Good
Northwest Domiciliary Agency received a Good rating across all five key questions at its January 2015 inspection, with inspectors finding a well-led, person-centred supported living service underpinned by robust safeguarding, thorough staff training, and stron…
Dec 2017
Good
Northwest Domiciliary Agency was rated Good across all five key questions at its November 2017 comprehensive inspection, maintaining its previous Good rating. The service demonstrated strong person-centred care, robust safeguarding and medication management, e…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Northwest does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at L40 6HP in Ormskirk. Service area not formally published; we recommend asking the agency directly when requesting a quote.

L40

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