Operated by Ashwood Home Care Limited

Ashwood Care Leigh

GoodRated 16/10/2019Home care · Leigh

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note14 Nov 2023
Equality, diversity and human rights
Note14 Nov 2023
Promoting independence
Note14 Nov 2023
Kindness, respect and dignity

effective

Note14 Nov 2023
Healthcare needs and nutrition
Note14 Nov 2023
Consent and Mental Capacity Act
Note14 Nov 2023
Supervision and appraisal
Note14 Nov 2023
Staff training and induction

Other

Note14 Nov 2023
Accessible Information Standard met, with information available in easy read and large print formats.
Note14 Nov 2023
End of life care training cascaded to all staff to a high standard, as noted by a local authority professional.
Note14 Nov 2023
Positive feedback from local authority professionals, describing the registered manager as proactive, open and transparent.
Note14 Nov 2023
Complaints were handled effectively with a comprehensive log and prompt resolution.
Note14 Nov 2023
Person-centred care planning with involvement of people and relatives in care reviews.
Note

responsive

Note14 Nov 2023
Accessible information
Note14 Nov 2023
End of life care
Note14 Nov 2023
Complaints handling
Note14 Nov 2023
Person-centred care planning

safe

Note14 Nov 2023
Infection control
Note14 Nov 2023
Staffing levels and recruitment
Note14 Nov 2023
Risk assessment
Note14 Nov 2023
Safeguarding
Note14 Nov 2023
Medicines management

well_led

Note14 Nov 2023
Staff engagement and culture
Note14 Nov 2023
Leadership and management
Note14 Nov 2023
Governance and auditing

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: WN7 1BU
Registered manager: Iwanski, Victoria
Local authority: Wigan
Region: North West
City: Leigh
Last CQC check: 16/Oct/2019 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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