Good

A1 Home Care

Chelmsford, CM2 · Established 2011

A CQC-regulated home-care provider serving Chelmsford, registered since 2011. Rated Good at its most recent CQC inspection (Feb 2020).

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What the CQC found

The five questions inspectors ask, and how A1 Home Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Open culture with accessible registered manager and positive staff morale”
CQC inspection report, Jan 2021

“Collaborative working with local authorities and health professionals to ensure continuity of care”
CQC inspection report, Jan 2021

“Complaints about care standards handled promptly and sensitively with people informed of outcomes”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
A1 Home Care Services was rated Good overall following a January 2016 inspection, with staff providing safe, effective and caring support underpinned by robust recruitment, strong safeguarding practice and positive relationships with people. A breach of Regula…
Feb 2020
Good
A1 Home Care achieved a Good rating across all five key questions at its December 2019 inspection, with 102 people receiving safe, person-centred domiciliary care from well-trained and consistently deployed staff. Two recommendations were made — to strengthen…
Jan 2020
Good
A1 Home Care was rated Good across all five key questions at its April 2017 inspection, having remediated a previous Regulation 17 breach around governance and quality monitoring. Minor ongoing concerns remained around late-visit communication, inconsistent st…
Mar 2014
Not rated
Nov 2012
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What A1 Home Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM2 6ND in Chelmsford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM2

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