Roses Care Services

Banbury, OX15 · Established 11/0 · Operated by AVR (Oxon) Limited

A CQC-regulated home-care provider serving Banbury, registered since 11/0. Rated Good at its most recent CQC inspection (22/01/2019).

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What the CQC found

The five questions inspectors ask, and how Roses scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular feedback mechanisms including surveys, reviews and staff newsletters supported continuous improvement”
CQC inspection report, Jan 2020

“Complaints were handled transparently and used to drive service-wide improvements”
CQC inspection report, Jan 2020

“Call monitoring system tracked visit times and durations to ensure care was delivered as expected”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Roses Care Services received a Good rating across all five key questions at this March 2016 inspection, demonstrating safe, person-centred domiciliary care for 44 people. The service was characterised by a visible and passionate registered manager, well-traine…
Jun 2019
Good
Roses Care Services is a Good-rated domiciliary care agency supporting 38 people, with consistently caring, safe, effective and responsive practice evidenced across the inspection. The single area of concern is Well-Led, rated Requires Improvement due to inade…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Roses does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at OX15 4DH in Banbury. Service area not formally published; we recommend asking the agency directly when requesting a quote.

OX15

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