Operated by Sarah Cares (Bath) Limited

Sarah Cares (Bath) Ltd

GoodRated 25/05/2023Home care · Bath

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note25 May 2023
Robust safeguarding knowledge among staff with clear reporting processes
Note25 May 2023
Positive open culture with staff feeling valued, supported with flexible working, personal development and financial help
Note25 May 2023
Proactive partnership working with healthcare professionals and local charitable organisations
Note25 May 2023
Effective quality assurance including unannounced spot checks, monthly medicines audits, and after-care checks
Note25 May 2023
Strong person-centred culture with staff given adequate time per visit, avoiding rushed care
Note25 May 2023
Registered manager only accepted new care packages when sufficient staff were available to safely support people
Note25 May 2023
Continuity of care ensured through stable, experienced staff allocated regularly to the same people
Note25 May 2023
People received medicines safely with staff trained and assessed for competence, including body maps for topical patches