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Good

Black Country Management Limited trading as Bluebird Care Walsall

Walsall, WS1 · Established 07/1 · Operated by Black Country Management Limited

A CQC-regulated home-care provider serving Walsall, registered since 07/1. Rated Good at its most recent CQC inspection (Jun 2026).

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What the CQC found

The five questions inspectors ask, and how Black scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People and relatives spoke positively about the management team and would recommend the service”
CQC inspection report, Jan 2020

“Provider had quality audits in place for medication, daily logs, and missed calls with action plans”
CQC inspection report, Jan 2020

“Staff felt supported, with regular supervisions, team meetings, and a suggestion box for feedback”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of Assessment: 30 November 2025 to 23 December 2025. This assessment was completed to check the quality of the service people receive from The Black Country Management Company. The domiciliary care service provides support to older people, younger adults,…
Jan 2020
Good
Bluebird Care Walsall received a Good rating across all five key questions in its first inspection since registering in December 2016. The service demonstrated safe, person-centred care with strong staff training, consistent care delivery, and effective qualit…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Black does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WS1 2DR in Walsall. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WS1

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