Operated by Rainbow Care Solutions Limited

Rainbow Care Solutions (Redditch)

GoodRated 17/01/2023Home care · Redditch

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note17 Jan 2023
Good working relationships with other health and social care professionals.
Note17 Jan 2023
Systems to check and monitor the quality of care, with care records monitored weekly.
Note17 Jan 2023
The registered manager had an open-door policy and maintained regular contact with staff.
Note17 Jan 2023
Staff had access to training and felt supported in their roles.
Note17 Jan 2023
People told us they felt safe and that staff were kind.
Note17 Jan 2023
Time-sensitive medicines were prioritised to ensure timely administration.
Note17 Jan 2023
Staff were recruited safely with robust procedures for overseas staff including right to work and background checks.
Note17 Jan 2023
People had detailed care plans and risk assessments which included information about their support preferences.
moderatesafeguarding17 Jan 2023
We had received concerns from a relative regarding how the service were managing a person's finances... the provider was in the process of reviewing their procedures to protect people from risk of fin…
minorrecord_keeping17 Jan 2023
We did find some people's records lacked some personalisation and found where details from other people's care plans had been included.