Precious Hope and Home Care Ltd

Leicester, LE1 · Established 12/0 · Operated by Precious Hope Health & Home Care Ltd

A CQC-regulated home-care provider serving Leicester, registered since 12/0. Rated Requires improvement at its most recent CQC inspection (14/06/2023).

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What the CQC found

The five questions inspectors ask, and how Precious scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“A daily messaging group for staff supported continuous learning and knowledge sharing.”
CQC inspection report, Jun 2023

“Staff used PPE appropriately and received infection prevention and control training.”
CQC inspection report, Jun 2023

“The management team worked in partnership with external health and social care professionals.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Requires improvement
Precious Hope and Home Care Ltd received an overall 'Requires Improvement' rating following a follow-up inspection in April 2023, with breaches of Regulation 17 (Good Governance) identified due to ineffective care record audits failing to capture missing diabe…
Jul 2022
Requires improvement
This focused inspection found breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance), with a warning notice issued, due to ineffective oversight of medicines, care records, recruitment, training, and call timings. The overall r…
Oct 2021
Not rated
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Precious does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE1 4QS in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE1

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