ICare GB Limited - Derby Care Office

Derby, DE22 · Established 24/1 · Operated by I Care (GB) Limited

A CQC-regulated home-care provider serving Derby, registered since 24/1. Rated Good at its most recent CQC inspection (31/01/2025).

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What the CQC found

The five questions inspectors ask, and how ICare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Improvements made since last inspection - no longer in breach of Regulation 17 (Good Governance)”
CQC inspection report, Jul 2022

“Robust governance systems with regular audits, supervisions, appraisals and spot checks”
CQC inspection report, Jul 2022

“Effective partnership working with healthcare professionals and other agencies”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jan 2025
Not rated
Date of assessment: 31 December 2024 to 14 January 2025. ICare GB Limited - Derby Care Office agency provides the regulated activity of personal care. The service provides support to adults of all ages. At the time of our assessment there were 53 people using…
Jul 2022
Good
Following concerns about late and missed calls, CQC carried out a comprehensive inspection and found significant improvements across all five key questions, with the service rated Good overall. The provider was no longer in breach of Regulation 17 (Good Govern…
Oct 2021
Not rated
Jan 2020
Not rated
Sept 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ICare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DE22 3WZ in Derby. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DE22

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