Cynosure Healthcare Services Ltd

Northampton, NN3 · Established 04/1

A CQC-regulated home-care provider serving Northampton, registered since 04/1. Rated Requires improvement at its most recent CQC inspection (24/08/2022).

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What the CQC found

The five questions inspectors ask, and how Cynosure scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff morale was positive, with staff expressing genuine commitment to person-centred care.”
CQC inspection report, Sept 2022

“Registered manager engaged with external organisations and peer forums to share good practice.”
CQC inspection report, Sept 2022

“Good communication between management, care staff, and family members.”
CQC inspection report, Sept 2022

Inspection history

The trajectory matters as much as the latest rating.

Sept 2022
Requires improvement
Cynosure Health Care Ltd was rated Requires Improvement overall following a focused inspection of Safe and Well-led, with breaches of Regulation 12 (safe medicines management) and Regulation 17 (good governance) identified. While staff were praised for their c…
Oct 2020
Insufficient evidence to rate
Cynosure Health Care Ltd was inspected on 3 November 2017 as a newly established homecare agency providing personal care to a single person, staffed only by a husband-and-wife team including the registered manager. Insufficient evidence was available across al…
Mar 2019
Good
Cynosure Health Care Ltd was rated overall Good at its January 2019 inspection, with safe, effective, caring and responsive domains all rated Good. Well-led was rated Requires Improvement due to governance systems failing to identify that mental capacity asses…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Cynosure does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN3 6AQ in Northampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN3

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