The Care Bureau Ltd - Domiciliary Care - Rugby

Rugby, CV22 · Established 2016 · Operated by The Care Bureau Limited

A CQC-regulated home-care provider serving Rugby, registered since 2016. Rated Good at its most recent CQC inspection (Apr 2019).

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What the CQC found

The five questions inspectors ask, and how The scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff morale was high with strong team culture and accessible management support at all times”
CQC inspection report, Jan 2020

“Provider quality auditor conducted regular sampling checks of electronic daily notes to identify concerns early”
CQC inspection report, Jan 2020

“Complaints were investigated and resolved to complainants' satisfaction with learning fed back to staff”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
The Care Bureau Ltd – Domiciliary Care Rugby was rated Good across all five key questions at its inspection on 28 September 2017. The service demonstrated safe staffing, effective care planning, person-centred practice and a robust quality assurance system wit…
Jul 2019
Good
The Care Bureau Ltd - Domiciliary Care - Rugby was rated Good overall following a March 2019 inspection, with both Safe and Well-Led domains rated Good. Minor gaps were identified in care record detail for professional advice on food/drink consistency and occa…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What The does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CV22 7DH in Rugby. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CV22

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