ICare (GB) Limited - Runcorn

Runcorn, WA7 · Established 05/1 · Operated by I Care (GB) Limited

A CQC-regulated home-care provider serving Runcorn, registered since 05/1. Rated Requires improvement at its most recent CQC inspection (Feb 2026).

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What the CQC found

The five questions inspectors ask, and how ICare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Service exited Special Measures, having remediated all previous breaches of regulation.”
CQC inspection report, Apr 2024

“Managers were receptive to feedback during inspection and took prompt action to make improvements.”
CQC inspection report, Apr 2024

“Registered manager and provider understood and acted upon the duty of candour.”
CQC inspection report, Apr 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of Assessment: 5 December 2025 to 30 January 2026 with on-site visits taking place on 5 and 9 December 2025. ICare (GB) Limited – Runcorn is a domiciliary care agency providing personal care to adults in their own homes. At the time of this assessment 62…
Apr 2024
Good
ICare (GB) Limited Runcorn improved from Requires Improvement to Good across all three inspected key questions (Safe, Effective, Well-Led), having remediated previous breaches of Regulations 12 and 17 and exited Special Measures. Residual concerns included inc…
Aug 2022
Requires improvement
ICare (GB) Limited Runcorn was rated Requires Improvement overall (Inadequate for well-led) at its August 2022 inspection, with continued regulatory breaches under Regulations 12 and 17 for unsafe medicines management, inadequate risk assessments, and ineffect…
Oct 2021
Good
I Care (GB) Limited was rated Good overall at its first inspection under a new provider registration, with staff delivering safe, caring and responsive care to 60 people in their own homes. The single area of Requires Improvement related to inconsistent and in…
Oct 2021
Requires improvement
I Care (GB) Limited was rated Requires Improvement overall, with an Inadequate rating for well-led, due to widespread failures in governance, care planning, medication management, consent processes and staff training. Breaches of Regulations 11, 12 and 17 of t…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ICare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WA7 4QX in Runcorn. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WA7

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