Regional Care Peterborough

Peterborough, PE2 · Established 10/1 · Operated by Mr Murphy Cole

A CQC-regulated home-care provider serving Peterborough, registered since 10/1. Rated Requires improvement at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Regional scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Person-centred care plan format being introduced with more detailed information for staff.”
CQC inspection report, Mar 2023

“Infection control and PPE use improved in line with government guidance.”
CQC inspection report, Mar 2023

“Provider engaged in monthly meetings with local authority, resulting in resumption of placements.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Requires improvement
Regional Care Peterborough improved from Inadequate to Requires Improvement across all five key questions, exiting Special Measures, but remained in breach of Regulations 10, 12, 16 and 17 due to ongoing gaps in medication risk assessment, dignity of care, com…
Oct 2022
Inadequate
Regional Care Peterborough was rated Inadequate overall and placed in special measures due to widespread failings including missed/late calls, unsafe medicines management, poor infection control, unsafe recruitment, inadequate training/competency assessment an…
Jul 2021
Not rated
Feb 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Regional does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE2 6XU in Peterborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE2

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