Operated by AMG Consultancy Services Limited

AMG Nursing and Care Services - Chester

GoodRated 2 Mar 2024Home care · Chester

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 May 2018
Promoting independence and choice
Note30 May 2018
Dignity, respect and privacy
Note30 May 2018
Relationships and person-centred support

effective

Note30 May 2018
Nutrition and hydration support
Note30 May 2018
Mental Capacity Act compliance
Note30 May 2018
Supervision and appraisal
Note30 May 2018
Staff training and induction

Other

Note12 Dec 2025
People and relatives were fully involved in assessment and care planning processes.
Note12 Dec 2025
Open and inclusive culture with effective communication methods in place.
Note12 Dec 2025
The service worked in partnership with professionals who held the provider in high regard.
Note12 Dec 2025
Staff received regular supervision and appraisals and training was up to date.
Note12 Dec 2025
Accidents and incidents were investigated and lessons were learnt.
Note12 Dec 2025
Medication administration was safe, with trained staff and regular competency checks.

responsive

Note30 May 2018
Complaints handling
Note30 May 2018
Daily record keeping
Note30 May 2018
End-of-life care planning
Note30 May 2018
Equality and diversity in care planning
Note30 May 2018
Assessment and care planning

safe

Note30 May 2018
Infection control
Note30 May 2018
Accident and incident recording
Note30 May 2018
Medication management
Note30 May 2018
Risk assessments
Note30 May 2018
Safeguarding

well_led

Note30 May 2018
Policies and procedures
Note30 May 2018
Audit and governance systems
Note30 May 2018
Feedback and engagement
Note30 May 2018
Leadership and management

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: CH1 6BS
Registered manager: Molyneux, Donna
Local authority: Flintshire
Region: Wales
City: Chester
Last CQC check: 03/Feb/2024 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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