Sinai Care Solutions Limited

Requires improvementRated 2 Dec 2026Home care · Wolverhampton

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

Note19 Jul 2019
Supporting people to express their views and be involved in making decisions about their care
Note19 Jul 2019
Respecting and promoting people's privacy, dignity and independence
Note19 Jul 2019
Ensuring people are well treated and supported; respecting equality and diversity

Note19 Jul 2019
Supporting people to live healthier lives, access healthcare services and support
Note19 Jul 2019
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note19 Jul 2019
Staff support: induction, training, skills and experience
Note19 Jul 2019
Supporting people to eat and drink enough to maintain a balanced diet
Note19 Jul 2019
Ensuring consent to care and treatment in line with law and guidance

Note19 Jul 2019
The provider took immediate action following inspection feedback to improve medicine management.
Note19 Jul 2019
People's views were gathered through bi-monthly surveys and care reviews.
Note19 Jul 2019
The registered manager was described as approachable and responsive by people and staff.
Note19 Jul 2019
Staff received induction including the Care Certificate and shadowing experienced staff.
Note19 Jul 2019
Accidents and incidents were recorded and follow-up action taken.
Note19 Jul 2019
The service supported people to access healthcare services and other agencies in a timely manner.

Note19 Jul 2019
End of life care and support
Note19 Jul 2019
Supporting people to develop and maintain relationships to avoid social isolation
Note19 Jul 2019
Improving care quality in response to complaints or concerns
Note19 Jul 2019
Meeting people's communication needs
Note19 Jul 2019
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note19 Jul 2019
Learning lessons when things go wrong
Note19 Jul 2019
Preventing and controlling infection
Note19 Jul 2019
Staffing and recruitment
Note19 Jul 2019
Systems and processes to safeguard people from the risk of abuse
Note19 Jul 2019
Using medicines safely; Assessing risk, safety monitoring and management

Note19 Jul 2019
Continuous learning and improving care
Note19 Jul 2019
Working in partnership with others
Note19 Jul 2019
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note19 Jul 2019
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

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