Springfield Healthcare (Newcastle)

Newcastle Upon Tyne, NE6 · Established 09/1 · Operated by Springfield Home Care Services Limited

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 09/1. Rated Good at its most recent CQC inspection (Dec 2022).

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What the CQC found

The five questions inspectors ask, and how Springfield scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“End of life wishes discussed and staff trained in end of life care”
CQC inspection report, May 2022

“Staff supported people to access the community and avoid social isolation”
CQC inspection report, May 2022

“Open, person-centred leadership culture with approachable management and staff feedback mechanisms”
CQC inspection report, May 2022

Inspection history

The trajectory matters as much as the latest rating.

May 2022
Good
Focused inspection prompted by a notification of a specific incident relating to wheelchair usage and assessment, where no evidence of risk of harm was found. Safe, responsive and well-led were all rated Good and the overall rating remains Good.
Oct 2021
Not rated
Jun 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Springfield does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE6 1TW in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE6

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