Innovations Wiltshire Limited - Pelham Court

Marlborough, SN8 · Established 01/0 · Operated by Innovations Wiltshire Limited

A CQC-regulated home-care provider serving Marlborough, registered since 01/0. Rated Good at its most recent CQC inspection (29/07/2022).

What the CQC found

The five questions inspectors ask, and how Innovations scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Regular formal surveys and local authority reviews to gather people's feedback.”
CQC inspection report, Jul 2022

“Effective on-call system providing staff with out-of-hours management support.”
CQC inspection report, Jul 2022

“Regular unannounced spot checks and quality audits with actions shared across the team.”
CQC inspection report, Jul 2022

Inspection history

Jul 2022
Good
Innovations Wiltshire Limited – Pelham Court is a small domiciliary care agency rated Good overall following a KLOE inspection in June–July 2022, with only Safe and Well-Led assessed. No failure themes were identified; the service demonstrated strong safeguard…
Jan 2020
Good
Innovations Wiltshire Limited - Pelham Court was rated Good overall following a July 2018 announced inspection, with four of five key questions rated Good and Well-led rated Requires Improvement. A single regulatory breach was identified under Regulation 18 of…
Jan 2020
Requires improvement
Innovations Wiltshire Limited – Pelham Court is a domiciliary care agency rated Requires Improvement overall at its first rated inspection, with medicines management and person-centred care planning identified as the primary areas requiring action. The service…
Jun 2019
Good
This focused KLOE inspection found that Innovations Wiltshire Limited – Pelham Court had remedied the previous breach of Regulation 18 by implementing systems to ensure timely statutory notifications. The Well-led domain was rated Good, with no other key quest…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at SN8 2AG in Marlborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SN8

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