Compassionate Herts Ltd

Hemel Hempstead, HP2 · Established 2016

A CQC-regulated home-care provider serving Hemel Hempstead, registered since 2016. Rated Good at its most recent CQC inspection (Dec 2023).

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What the CQC found

The five questions inspectors ask, and how Compassionate scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Well-led rating improved from Requires Improvement at last inspection to Good at this inspection.”
CQC inspection report, Dec 2023

“Positive partnership working with local authorities, GPs, district nurses, and Hertfordshire Care Providers Association.”
CQC inspection report, Dec 2023

“Person-centred care plans co-produced with people; carers matched to people from similar ethnic and cultural backgrounds where possible.”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Dec 2023
Good
Compassionate Herts Ltd, a small domiciliary care service supporting five people in Hemel Hempstead, was rated Good overall following a November 2023 inspection of the Safe and Well-led key questions. No failure themes were identified; the Well-led rating impr…
Jan 2020
Good
Compassionate Herts Ltd was rated Good overall following an announced inspection in January–February 2018, having addressed previous breaches relating to recruitment, governance and fit and proper persons. The sole area requiring improvement was record keeping…
Aug 2017
Requires improvement
Compassionate Herts Ltd received an overall rating of Requires Improvement at its first inspection in July 2017, with three regulatory breaches identified covering safeguarding training, fit and proper persons employed, and good governance. Strengths were note…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Compassionate does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HP2 7DX in Hemel Hempstead. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HP2

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