Good

Regus

Bromley, BR1 · Established 17/0 · Operated by AA Nursing Care Limited

A CQC-regulated home-care provider serving Bromley, registered since 17/0. Rated Good at its most recent CQC inspection (Jun 2019).

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What the CQC found

The five questions inspectors ask, and how Regus scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People knew how to make a complaint and the provider had a clear complaints procedure in place.”
CQC inspection report, Nov 2023

“Staff infection control practices were appropriate, with consistent use of PPE reported.”
CQC inspection report, Nov 2023

“The registered manager worked collaboratively with external agencies including local authority social work professionals.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2023
Good
Business Services Bromley, a small domiciliary care agency supporting five people, improved from Requires Improvement to Good across all key questions, having resolved three previous regulatory breaches in safe care and treatment, staffing, and good governance…
Nov 2023
Requires improvement
Business Services Bromley received an overall rating of Requires Improvement for the second consecutive time, with continuing regulatory breaches under Regulations 12 and 17 for unsafe risk assessment and medicines management and ineffective governance systems…
Oct 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Regus does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BR1 1LU in Bromley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BR1

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