Caremark Tunbridge Wells, Tonbridge and Malling

Tunbridge Wells, TN2 · Established 04/0 · Operated by Sorg Limited

A CQC-regulated home-care provider serving Tunbridge Wells, registered since 04/0. Rated Good at its most recent CQC inspection (31/01/2025).

What the CQC found

The five questions inspectors ask, and how Caremark scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“Infection control practices were robust with plentiful PPE supply and staff trained in correct procedures.”
CQC inspection report, Nov 2023

“Positive working relationships established with external health and social care professionals.”
CQC inspection report, Nov 2023

“New manager quickly identified governance gaps and had begun implementing improved systems and processes.”
CQC inspection report, Nov 2023

Inspection history

Jan 2025
Not rated
We carried out this responsive assessment between 30 September 2024 and 07 November 2024. We looked at how Caremark Tunbridge Wells, Tonbridge and Malling assessed people's care needs, and how they trained and supervised staff to support people according to th…
Nov 2023
Good
Caremark Tunbridge Wells, Tonbridge and Malling is rated Good overall, with safe and caring domains both Good, but well-led rated Requires Improvement due to gaps in management oversight of accidents and incidents, overdue risk assessment reviews, and the abse…
Oct 2021
Good
Caremark Tunbridge Wells, Tonbridge and Malling was rated Good overall at its first inspection, with an Outstanding rating for caring, reflecting staff who consistently exceeded their contracted duties and demonstrated exemplary compassion, dementia care exper…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TN2 3DH in Tunbridge Wells. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN2

Comparable agencies nearby

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Registered manager: Price, Danielle

Run by Care at Home Services (South East) Limited

Good1.2 km awayKent

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