Inglewood Residential Rest Home

Sutton Coldfield, B74 · Established 23/1 · Operated by Inglewood Residential Rest Home Limited

A CQC-regulated home-care provider serving Sutton Coldfield, registered since 23/1. Rated Good at its most recent CQC inspection (22/04/2023).

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What the CQC found

The five questions inspectors ask, and how Inglewood scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Environment improvements made including personalised rooms, redecorated communal areas, and new signage”
CQC inspection report, Dec 2023

“Partnership working with local agencies for training (skin integrity, dysphagia) and personalised care planning”
CQC inspection report, Dec 2023

“Registered manager promoted open, inclusive, person-centred culture with regular resident and relative meetings”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Dec 2023
Good
Inglewood Residential Rest Home improved from Requires Improvement to Good following a focused inspection of the Safe and Well-led key questions, having addressed previous breaches of Regulation 17 around governance. The service demonstrated robust medicines m…
Apr 2023
Requires improvement
Inglewood Residential Rest Home was rated Requires Improvement overall following a focused January 2023 inspection, with a continued breach of Regulation 17 (Good Governance) resulting in a warning notice due to ineffective quality assurance systems failing to…
Jan 2020
Not rated
Nov 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Inglewood does

✓Residential homes
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B74 3ED in Sutton Coldfield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B74

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