Cera - Yorkshire South & West

Rotherham, S60 · Established 05/0 · Operated by Cera Care Operations Limited

A CQC-regulated home-care provider serving Rotherham, registered since 05/0. Rated Good at its most recent CQC inspection (Aug 2018).

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What the CQC found

The five questions inspectors ask, and how Cera scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular staff meetings, one-to-one sessions, and annual appraisals supporting staff communication.”
CQC inspection report, Jan 2020

“New IT system implemented to monitor staff presence and ensure care visits lasted the intended duration.”
CQC inspection report, Jan 2020

“Registered manager knowledgeable about the Mental Capacity Act 2005 and consent requirements.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Requires improvement
Mears Care Rotherham was rated Requires Improvement overall at its first inspection, with a regulatory breach (Regulation 12) identified due to significant shortfalls in medication management including missing records, undocumented administration, and an unrep…
Jan 2020
Good
Mears Care Rotherham improved from Requires Improvement to Good overall, having resolved previous medication management and governance concerns identified at the June 2017 inspection. All five key questions were rated Good, with the service demonstrating safe…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Cera does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at S60 1RU in Rotherham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

S60

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