Good

Availl (Norwich)

Norwich, NR1 · Established 30/0 · Operated by Radibor Limited

A CQC-regulated home-care provider serving Norwich, registered since 30/0. Rated Good at its most recent CQC inspection (29/01/2026).

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What the CQC found

The five questions inspectors ask, and how Availl scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Feedback sought from people and relatives through surveys and reviews.”
CQC inspection report, Oct 2021

“Staff demonstrated understanding of infection control procedures and used appropriate PPE.”
CQC inspection report, Oct 2021

“Complaints were handled positively and people felt confident raising concerns.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2026
Not rated
Date of Assessment: 6 January to 15 January 2026. The service is a care at home service providing support to older people/younger adults/some of who maybe living with dementia, nursing needs, mental health conditions, physical disabilities. We completed this a…
Oct 2021
Requires improvement
Availl (Norwich) was rated Requires Improvement overall at this February 2019 inspection, with a continued breach of Regulation 12 due to inadequate risk assessments and medication recording discrepancies that had persisted since the previous June 2017 inspect…
Jan 2020
Requires improvement
Availl (Norwich) was rated Requires Improvement overall at its June 2017 inspection, with breaches of Regulations 12, 17 and 18 (HSCA 2014) and Regulation 18 (Registration Regulations 2009) identified in relation to unsafe medicines management, inadequate risk…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Availl does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NR1 1BY in Norwich. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NR1

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