Careline Homecare (Middlesbrough)

Middlesbrough, TS6 · Established 27/0 · Operated by Care Line Homecare Limited

A CQC-regulated home-care provider serving Middlesbrough, registered since 27/0. Rated Good at its most recent CQC inspection (28/03/2020).

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What the CQC found

The five questions inspectors ask, and how Careline scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The service operated a rapid response function supporting hospital discharge and breakdown of informal care packages.”
CQC inspection report, Oct 2021

“The registered manager fostered an open, inclusive, positive culture and was well-regarded by both staff and people using the service.”
CQC inspection report, Oct 2021

“Effective quality assurance systems including audits, spot checks and annual surveys drove continuous improvement.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Careline Homecare (Middlesbrough) was rated Good across all five key questions at its first inspection of the newly registered location in June 2017, with 240 people receiving care at the time. The service demonstrated strong person-centred care, safe medicine…
Mar 2020
Good
Careline Homecare (Middlesbrough) received an overall rating of Good across all five key questions at its February 2020 inspection, with 194 people receiving personal care. The service demonstrated strong person-centred care, consistent staffing, effective gov…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Careline does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TS6 6TL in Middlesbrough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TS6

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