SW Homecare Agency

Harrow, HA2 · Established 2016

A CQC-regulated home-care provider serving Harrow, registered since 2016. Rated Good at its most recent CQC inspection (Feb 2023).

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What the CQC found

The five questions inspectors ask, and how SW Homecare Agency scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Duty of candour obligations met; incidents investigated with people and families kept informed.”
CQC inspection report, Apr 2024

“Open, reflective culture with team meetings covering lessons learned, complaints, safeguarding and client experience.”
CQC inspection report, Apr 2024

“Registered manager attends local safeguarding conferences and participates in Local Authority provider engagement groups.”
CQC inspection report, Apr 2024

Inspection history

The trajectory matters as much as the latest rating.

Apr 2024
Good
SW Homecare Agency achieved a Good rating across all five key questions at this January 2023 inspection, having improved from Requires Improvement following breaches of regulations 9, 12 and 17 identified in 2019. The service demonstrated well-embedded risk ma…
Jun 2023
Requires improvement
SW Homecare Agency was rated Requires Improvement overall following a March 2019 inspection, with three regulatory breaches identified under Regulations 9, 12 and 17 relating to person-centred care, safe care and treatment, and good governance. Key failings in…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What SW Homecare Agency does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HA2 0DU in Harrow. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HA2

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