Housing 21 - Winehala Court

Walsall, WV12 · Established 22/0 · Operated by Housing 21

A CQC-regulated home-care provider serving Walsall, registered since 22/0. Rated Good at its most recent CQC inspection (17/11/2023).

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What the CQC found

The five questions inspectors ask, and how Housing scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Feedback mechanisms were in place and action taken on any concerns raised by people, relatives and professionals.”
CQC inspection report, Nov 2023

“Incidents and medication errors were reviewed and learning shared with staff to prevent recurrence.”
CQC inspection report, Nov 2023

“The service worked in partnership with external professionals including GPs, community nurses, speech and language therapists and occupational therapists.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2023
Good
Housing 21 – Winehala Court received an overall Good rating across all three inspected key questions (safe, caring, well-led) at this focused inspection of the 26-person extra care service. The service demonstrated safe care delivery, strong person-centred val…
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Housing does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WV12 4GA in Walsall. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WV12

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