Operated by Everyday Living Care Ltd

Everyday Living Care Leicestershire

GoodRated 23/07/2019Home care · Hinckley

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

7 findings

Note6 Jan 2023
Robust quality monitoring including spot checks, surveys, and staff reflective meetings to drive continuous improvement
Note6 Jan 2023
Positive, open culture led by a registered manager committed to person-centred, bespoke care
Note6 Jan 2023
Effective joint working with health and social care professionals, including occupational therapists, to promote independence and well-being
Note6 Jan 2023
People and relatives were actively involved in planning and reviewing care, with care plans reflecting individual preferences and changing needs
Note6 Jan 2023
Strong, caring relationships built between staff and people using the service, with staff treating people with dignity and respect
Note6 Jan 2023
Medicines were managed safely with checks by the registered manager to ensure people received medicines as prescribed
Note6 Jan 2023
People received care at planned times with consistent, reliable staff who knew their individual needs well