Adore Home Care Ltd

Nelson, BB9 · Established 09/0

A CQC-regulated home-care provider serving Nelson, registered since 09/0. Rated Good at its most recent CQC inspection (22/12/2018).

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What the CQC found

The five questions inspectors ask, and how Adore scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People's privacy and dignity consistently respected; staff promoted independence and described their role with warmth”
CQC inspection report, Jan 2020

“Effective quality monitoring including annual satisfaction surveys, random surveys and regular audits of files and records”
CQC inspection report, Jan 2020

“Registered manager provided strong visible leadership, still delivered direct care, and conducted unannounced spot checks”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Adore Home Care Limited received a Good rating across all five key questions at its first inspection following a change of location in June 2016. The service demonstrated safe, person-centred care with strong leadership, consistent staffing, effective training…
Jun 2019
Good
Adore Home Care Limited achieved a 'Good' rating across all five key questions at its November 2018 inspection, with 21 people receiving a well-managed, person-centred domiciliary care service. The only minor issue identified was inconsistent recording of topi…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered