Care Sante Kent

Herne Bay, CT6 · Established 11/0 · Operated by Care Sante Kent Limited

A CQC-regulated home-care provider serving Herne Bay, registered since 11/0. Rated Good at its most recent CQC inspection (23/10/2024).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff received annual appraisals, spot checks, and opportunities for career progression including Diplomas in Health and Social Care.”
CQC inspection report, Oct 2021

“The provider responded promptly to a data protection breach and worked with partner agencies to resolve it.”
CQC inspection report, Oct 2021

“A three-year business plan was in place and the service was forward thinking about future domiciliary care provision.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Date of assessment: 17 June to 17 July 2024. An assessment has been undertaken of a domiciliary care agency that supports people in their own homes. They also support autistic people or people with a learning disability in a supported living service. This serv…
Oct 2021
Requires improvement
121 Care & Mobility Limited was rated Requires Improvement overall following a February 2017 inspection, with two regulatory breaches found: inadequate risk assessment guidance for staff (Regulation 12) and ineffective governance audits failing to identify car…
Oct 2021
Inadequate
121 Care & Mobility Limited was rated Inadequate overall following inspections in June and July 2018, with five regulatory breaches identified across safe, effective and well-led domains including unsafe medicines management, inadequate risk assessments, MCA n…
Jun 2019
Good
121 Care & Mobility Limited improved from Inadequate to Good across all five key questions, successfully exiting Special Measures by addressing all previous regulatory breaches including risk management, care planning, staff training, consent recording and gov…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CT6 6ED in Herne Bay. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CT6

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Your Care

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