Operated by Gogomadu Care Limited

Gogomadu Cares

GoodRated 1 Oct 2023Home care · Kettering

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

21 findings

Note10 Jan 2023
Good partnership working with local authority and health/social care professionals
Note10 Jan 2023
Robust audits, spot checks and competency checks driving improvement
Note10 Jan 2023
Open, person-centred culture with positive feedback from people, relatives and staff
Note10 Jan 2023
Staff arrived on time according to people and electronic call monitoring
Note10 Jan 2023
Safe recruitment procedures including DBS checks and references
Note10 Jan 2023
Sufficient PPE and infection control training in place
Note10 Jan 2023
Safe medicines administration via electronic system with accurate MAR records
Note10 Jan 2023
Consistent care team with effective risk management and regularly updated risk assessments
minormissed_or_late_visits10 Jan 2023
it was not clear how the system would alert management staff promptly, should a staff member miss a care call, and therefore allow management to take action.
minorconsent_capacity10 Jan 2023
some further detail was required within some people's files, to ensure it was clearly documented how a person's capacity had been assessed.

Note10 Jan 2023
Learning lessons when things go wrong
Note10 Jan 2023
Preventing and controlling infection
Note10 Jan 2023
Using medicines safely
Note10 Jan 2023
Staffing and recruitment
Note10 Jan 2023
Assessing risk, safety monitoring and management
Note10 Jan 2023
Systems and processes to safeguard people from the risk of abuse

Note10 Jan 2023
Working in partnership with others
Note10 Jan 2023
Continuous learning and improving care
Note10 Jan 2023
Managers and staff clear about roles and regulatory requirements
Note10 Jan 2023
Duty of candour
Note10 Jan 2023
Promoting a positive, person-centred, inclusive culture