Elite Careplus Ltd

Wallington, SM6 · Established 17/0

A CQC-regulated home-care provider serving Wallington, registered since 17/0. Rated Good at its most recent CQC inspection (Oct 2023).

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What the CQC found

The five questions inspectors ask, and how Elite scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints handled swiftly and professionally; people and relatives felt able to speak openly with management.”
CQC inspection report, Oct 2023

“Open, transparent, person-centred culture with high staff morale and effective partnership working with health and social care professionals.”
CQC inspection report, Oct 2023

“Registered manager conducted regular unannounced spot checks, telephone monitoring, and audits across medicines, care plans and staff records.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Good
Elite Careplus Ltd, a domiciliary care agency serving 33 people, was rated Good across all five key questions at its September 2023 inspection, with the caring domain improving from Requires improvement at the previous 2018 inspection. The service demonstrated…
Oct 2021
Requires improvement
Elite Careplus Ltd was rated Requires Improvement overall at its first CQC inspection in January 2017, with five regulatory breaches identified covering unsafe recruitment, unsafe medicines management, poor care planning, inadequate governance, and failure to…
Oct 2021
Good
Elite Careplus Ltd improved from 'Requires Improvement' to 'Good' overall, resolving all five previous regulatory breaches including medicines management, recruitment, governance, notifications, and person-centred care. The single remaining weakness was in the…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Elite does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SM6 9BT in Wallington. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SM6

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