North STSS (Short Term Support Service) Berwick

Berwick Upon Tweed, TD15 · Established 22/0 · Operated by Northumberland County Council

A CQC-regulated home-care provider serving Berwick Upon Tweed, registered since 22/0. Rated Outstanding at its most recent CQC inspection (Jun 2023).

What the CQC found

The five questions inspectors ask, and how North scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Outstanding

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Links to local authority disability and LGBTQ networks and specific staff wellbeing policies”
CQC inspection report, Sept 2023

“Regular feedback sought from people and relatives to drive continuous improvement”
CQC inspection report, Sept 2023

“Open, inclusive culture with debriefs and reflective practice embedded following incidents”
CQC inspection report, Sept 2023

Inspection history

Sept 2023
Outstanding
North STSS Berwick, a reablement and crisis intervention domiciliary care service, retained its Outstanding overall rating at the September 2023 inspection, with Safe and Well-led both rated Good. The service demonstrated consistent, safe, person-centred care…
Oct 2021
Outstanding
North Locality Homecare (Berwick) achieved an Outstanding overall rating at its June 2017 inspection, with particular excellence in its integrated reablement model that enabled people to regain independence, facilitated hospital discharges and reduced long-ter…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TD15 1ED in Berwick Upon Tweed. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TD15

Comparable agencies nearby

Run by Care Line Homecare Limited

Good0.3 km awayNorthumberland

Registered manager: Russell, Danielle

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