Agape Healthcare Limited

Birmingham, B16 · Established 19/0

A CQC-regulated home-care provider serving Birmingham, registered since 19/0. Rated Good at its most recent CQC inspection (Oct 2019).

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What the CQC found

The five questions inspectors ask, and how Agape scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Sufficient staffing levels maintained with bank staff available when needed.”
CQC inspection report, Oct 2021

“Provider improved involvement of people in developing their care plans.”
CQC inspection report, Oct 2021

“Manager was readily contactable and responsive to staff and service users.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Agape Healthcare Limited was taken out of special measures following improvements since September 2015, but remained Requires Improvement overall due to ongoing breaches of Regulation 17 (governance) and Regulation 19 (fit and proper persons), incomplete recor…
Jan 2021
Requires improvement
Agape Healthcare Limited was rated Requires Improvement overall following a December 2014 inspection, with Inadequate well-led due to absent registered manager, ineffective quality monitoring, and unresolved breaches from a prior inspection. Multiple regulator…
Jan 2021
Inadequate
Agape Healthcare Limited was rated Inadequate overall and placed in Special Measures following a September 2015 inspection, with multiple breaches of the Health and Social Care Act 2008 Regulations including failures in recruitment, medication management, safe…
Jan 2020
Good
Agape Healthcare Limited was rated Good overall following a February 2017 announced inspection, with four of five key questions rated Good. The Well-Led domain required improvement due to incomplete quality audit systems, inconsistent record keeping, failure t…
Sept 2019
Good
Agape Healthcare Limited, a small domiciliary care agency supporting 5 people in Birmingham, was rated Good overall at its August 2019 inspection, with all five key questions rated Good. The service demonstrated consistent, person-centred care, effective safeg…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Agape does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B16 8XF in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B16

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