Bluebird Care (Swale)

Gillingham, ME8 · Established 2016 · Operated by Leo 1214 Limited

A CQC-regulated home-care provider serving Gillingham, registered since 2016. Rated Good at its most recent CQC inspection (Mar 2022).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Duty of candour understood and practised; all required CQC notifications had been made.”
CQC inspection report, Mar 2022

“Monthly newsletters to staff and people using the service, with annual quality surveys analysed and shared.”
CQC inspection report, Mar 2022

“Staff recognition and wellbeing programme including long service awards, accolades, and private healthcare cash-back benefits.”
CQC inspection report, Mar 2022

Inspection history

The trajectory matters as much as the latest rating.

Mar 2022
Good
Bluebird Care (Swale) was rated Good overall following a February–March 2022 inspection, with both Safe and Well-led key questions rated Good. The service demonstrated strong safeguarding, person-centred care planning, consistent visit reliability, and an open…
Oct 2021
Good
Bluebird Care (Swale) was rated Good across all five key questions at its first CQC inspection in May 2017, with strong person-centred care, safe recruitment and medicines management, and a well-trained, committed staff team. Minor weaknesses were noted around…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ME8 7JH in Gillingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ME8

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