Jigsaw Creative Care Limited

Reading, RG7 · Established 31/0

A CQC-regulated home-care provider serving Reading, registered since 31/0. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Jigsaw scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“Wide range of social, educational and developmental opportunities including the 'Golden Planet Project' Academy.”
CQC inspection report, Oct 2021

“Regular individual supervision four times per year plus incident debriefs; over 57% of staff held NVQ or diploma in care.”
CQC inspection report, Oct 2021

“Positive behaviour support using BILD-approved nationally recognised system with all staff trained.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Date of assessment 18 April 2024 to 11 June 2024. This assessment was prompted by concerns about the culture, people’s ability to have choice and control and the overarching governance of the service. We assessed 10 quality statements and 31 corresponding evid…
Oct 2021
Good
Jigsaw Creative Care Limited received a Good rating across all five key questions at its first inspection at its current location, demonstrating strong person-centred care, robust safeguarding and governance systems, and effective support for people with learn…
Oct 2021
Good
Jigsaw Creative Care Limited achieved an overall Good rating at its June 2019 inspection, with strong person-centred care, safe medicines management, and improved quality assurance systems following serious safeguarding concerns in February 2019. Well-led was…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Jigsaw does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG7 2BJ in Reading. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG7

Comparable agencies nearby

Rainbow Trust Children's Charity

Not rated1.3 km awayWokingham

Community Reablement Team

Run by Reading Borough Council

Good4.8 km awayReading

Registered manager: Woolford, Lorraine

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