Amy Adams Homecare UK Limited

GoodRated 23/06/2023Home care · Croydon

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note23 Jun 2023
Provider worked in partnership with healthcare professionals and demonstrated duty of candour
Note23 Jun 2023
Staff felt respected and valued, supporting an improvement-driven culture
Note23 Jun 2023
Regular quality monitoring through audits, spot checks, and care reviews
Note23 Jun 2023
Registered manager was hands-on, accessible, and promoted a positive, open culture
Note23 Jun 2023
Accidents and incidents investigated promptly with learning shared across the staff team
Note23 Jun 2023
Effective infection control practices with up-to-date PPE use and food hygiene training
Note23 Jun 2023
Medicines administered safely with competency checks and audits in place
Note23 Jun 2023
Safe recruitment practices including DBS checks carried out on all staff
Note23 Jun 2023
Sufficient staffing levels with consistent, punctual care workers assigned to regular clients
Note23 Jun 2023
People felt safe and staff demonstrated good knowledge of safeguarding procedures