Hearts at Home Care

Fordingbridge, SP6 · Established 09/0 · Operated by Hearts At Home Care Limited

A CQC-regulated home-care provider serving Fordingbridge, registered since 09/0. Rated Good at its most recent CQC inspection (Feb 2021).

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What the CQC found

The five questions inspectors ask, and how Hearts scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Detailed end-of-life care plans in place for people with life-limiting conditions, addressing sensitive areas professionally.”
CQC inspection report, Aug 2024

“Strong person-centred culture with open, approachable leadership committed to learning from mistakes.”
CQC inspection report, Aug 2024

“People felt safe, respected and involved in care planning; dignity, privacy and independence actively promoted.”
CQC inspection report, Aug 2024

Inspection history

The trajectory matters as much as the latest rating.

Aug 2024
Good
Hearts at Home Care Fordingbridge improved from Requires Improvement to Good overall, having remediated a prior breach in recruitment and addressing previous shortfalls in governance, record keeping and auditing. All five key questions were rated Good, with pe…
Oct 2021
Not rated
Jul 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Hearts does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SP6 1AX in Fordingbridge. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SP6

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