Operated by Share The Care Ltd

Share the Care Limited Office

Requires improvementRated 24/02/2026Home care · Sittingbourne

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CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note29 Jan 2020
Communication with people and families
Note29 Jan 2020
Person-centred care and dignity

effective

Note29 Jan 2020
Nutrition and hydration support
Note29 Jan 2020
Mental Capacity Act compliance
Note29 Jan 2020
Supervision
Note29 Jan 2020
Staff training

Other

Note30 Oct 2021
Complaints handled promptly and satisfactorily; all three complaints since last inspection resolved.
Note30 Oct 2021
Good communication with external health professionals including GPs, community nurses and mental health teams.
Note30 Oct 2021
Open and positive culture; staff felt supported by management and able to raise concerns freely.
Note30 Oct 2021
Effective quality assurance programme of audits in place covering care plans, MAR charts and daily contact sheets, with timely corrective action.
Note30 Oct 2021
Care plans were detailed, person-centred and regularly reviewed monthly with each person; cultural, religious and social needs recorded.
Note

responsive

Note29 Jan 2020
Complaints handling
Note29 Jan 2020
Care planning and review

safe

Note29 Jan 2020
Medicines management
Note29 Jan 2020
Staffing levels
Note29 Jan 2020
Safeguarding
Note29 Jan 2020
Recruitment procedures
Note29 Jan 2020
Risk assessments

well_led

Note29 Jan 2020
Leadership culture and openness
Note29 Jan 2020
Staff communication and meetings
Note29 Jan 2020
Record keeping
Note29 Jan 2020
Quality assurance and audit

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: ME9 8SU
Registered manager: Nyazika, Ruth
Local authority: Kent
Region: South East
City: Sittingbourne
Last CQC check: 24/Feb/2026 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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