Operated by Marieco Care Limited

Marieco Care

GoodRated 16/05/2018Home care · London

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
Cultural and religious competency
Note30 Oct 2021
Independence and person-centred support
Note30 Oct 2021
Involvement in care decisions
Note30 Oct 2021
Kindness, respect and dignity

effective

Note30 Oct 2021
Mental Capacity Act and consent
Note30 Oct 2021
Access to healthcare
Note30 Oct 2021
Nutrition and hydration
Note30 Oct 2021
Staff training and supervision
Note30 Oct 2021
Needs assessment and care planning

Other

Note30 Oct 2021
Local authority monitoring awarded 84% rating and green status (November–December 2017)
Note30 Oct 2021
Provider engaged with people, relatives, staff and local authority to continuously improve quality
Note30 Oct 2021
Complaints were recorded, investigated, and resolved in a timely manner
Note30 Oct 2021
Staff respected people's dignity, privacy, and cultural and religious preferences, including LGBT+ individuals
Note30 Oct 2021
People were generally supported by consistent staff teams, promoting continuity of care
Note30 Oct 2021

responsive

Note30 Oct 2021
End of life care planning
Note30 Oct 2021
Complaints handling
Note30 Oct 2021
Care reviews and involvement
Note30 Oct 2021
Personalised care planning

safe

Note30 Oct 2021
Incident learning and missed visits monitoring
Note30 Oct 2021
Infection control
Note30 Oct 2021
Medicines management
Note30 Oct 2021
Staffing levels and recruitment
Note30 Oct 2021
Risk assessment and management
Note30 Oct 2021
Safeguarding and protection from abuse

well_led

Note30 Oct 2021
Engagement with people and external stakeholders
Note30 Oct 2021
Staff engagement and development
Note30 Oct 2021
Governance and audit effectiveness
Note30 Oct 2021
Leadership and culture

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: E11 3AW
Registered manager: Abdraheman, Bibi
Local authority: Waltham Forest
Region: London
City: London
Last CQC check: 16/May/2018 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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